The importance of having a high quality franchise procedural and operations manual cannot be overstressed. Along with your franchisee recruitment skills and your franchisee training and support programmes, this is arguably the most critical factor in the success of your individual franchisees. A good operations manual is the backbone of a franchise system, and documents every aspect of a franchise, enabling the franchisee to work effectively. Based on our intimate understanding of franchisees and franchisors, we’ve developed a highly efficient process for writing and producing comprehensive, concise, visually appealing and user-friendly franchise operations manuals that your franchisees will actually use. We’ve produced a wide range of manuals, from indepth retail systems to van based manual. We’ve built up large amounts of up to date information, which many manuals can benefit from. And if you already have an operations manual, we can review and re-design the document. Or if you want, we can start from scratch. Whichever you feel is the most appropriate. For more information on writing Operations Manuals... enquiries@bigfishfranchising.com